Editorial Policy

PetCare Malaysia maintains strict editorial standards to ensure our content is trustworthy, accurate, and useful for Malaysian pet owners.

Sourcing standards: All provider, cost, and treatment information is sourced from identifiable, reliable references. We classify sources by authority level (A: government/regulator/academic, B: official clinic/association, C: reputable editorial, D: unverified). We do not use D-level sources to establish provider claims or pricing.

Corrections: If you find incorrect information, you can submit a correction through our correction form. All corrections are reviewed by our editorial team before being applied. We do not automatically publish user-submitted corrections.

Content updates: Content is reviewed and updated regularly. Provider identity is reviewed every 6 months; operating hours, 24-hour status, and emergency claims every 90 days; cost data at least annually or when sources change.

Conflict of interest: Our content is created independently of any veterinary clinic, insurance provider, or commercial entity. We do not accept payment for editorial coverage or positive reviews.

Affiliate and commercial relationships: Affiliate and sponsored content, where present, is clearly disclosed. Commercial relationships do not influence provider verification status or cost data presentation.

Veterinary review: We do not falsely claim that all content is veterinarian-reviewed. Where veterinary review has occurred, it is clearly attributed. Treatment information is based on established veterinary practice and published standards.

AI-assisted content policy: Some content may be drafted with AI assistance, but all provider data, cost data, and treatment information is reviewed by our editorial team before publication. We do not publish AI-generated provider or cost data without verification.

Provider inclusion policy: Clinics are included based on publicly available information and verification status. We do not rank clinics as 'best' or 'top' without a transparent methodology and sufficient verified data. Unverified providers are not displayed publicly.