Welcome to PetCare Malaysia. By accessing or using petcaremalaysia.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the website.
Use of the Website
PetCare Malaysia provides a community platform connecting pet owners with veterinary clinics, grooming services, boarding facilities, and pet care resources across Malaysia. You agree to use the website lawfully and not to misuse, disrupt, or attempt to gain unauthorised access to any part of the service.
Pet Assessment Tool
The pet health assessment tool provides general information and urgency estimates based on your responses. It is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian for medical concerns. We do not guarantee the accuracy of urgency scores or cost estimates provided by the assessment.
Pet Shop and Orders
Our online shop lists pet products available for purchase. Orders are placed via WhatsApp checkout, where you will be connected with our team to confirm availability, pricing, and delivery arrangements. Product availability and prices are subject to change without notice. We reserve the right to refuse or cancel any order before confirmation.
Clinic and Service Listings
Veterinary clinic, grooming, and boarding listings are provided for informational purposes only. We do not endorse any specific provider and are not responsible for the quality, safety, or availability of services provided by third parties. Always verify credentials and reviews before engaging any service.
Insurance Comparison Tool
The pet insurance comparison and finder tools provide general information about insurance providers and plans available in Malaysia. This information is not financial advice. Premium calculations and coverage details are estimates based on publicly available data and may not reflect the actual terms offered by insurers. Always read the policy wording and consult a licensed insurance advisor before purchasing any insurance product.
User Accounts
Certain features may require you to register an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of PetCare Malaysia or its content suppliers and is protected by Malaysian and international copyright laws. You may not reproduce, distribute, or modify content without prior written permission.
Limitation of Liability
PetCare Malaysia is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website, including but not limited to reliance on assessment results, cost estimates, clinic listings, insurance comparisons, or shop orders.
Governing Law
These Terms of Service are governed by the laws of Malaysia. Any disputes arising from your use of the website shall be subject to the jurisdiction of the courts of Malaysia.
Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of the revised terms.
